The problem
Memory is not evidence.
The engineer who remembers the delay has moved on. The letter that proves it is in the record, alongside sixty-eight thousand others. What you can recall and what you can show are different things.
A live claim record
Every document arrives arguing its case.
Letters, notices, site diaries, minutes, monthly reports: each written by a party with a position, none written to be found years later.
Step 1: Describe
Ask the way you would ask a colleague.
No keywords, no date ranges, no document type filters. You describe the dispute in plain contractual language, the way you remember it, and that paragraph is the whole input.
Step 2: Investigate
It works the record like an investigator.
The agent plans its own lines of enquiry: it searches by meaning, filters for complete sets such as every notice of delay in a period, follows a pivotal letter's thread to what answered it, and opens the documents whose subject lines give nothing away.
The shortlist
A shortlist, each with its reason.
Every candidate comes back with why it was returned: the passage that bears on the issue, not a similarity score. The rest of the record stays where it is.
Step 3: Rule
Nothing passes unreviewed.
You accept, reject or skip each candidate against the page itself, not a summary of it. The chronology stays locked until the last candidate has been ruled on, and what you set aside stays visible.
Step 4: Deliver
A chronology you can hand to anyone.
Every event is dated and typed, names its parties, and opens the page it was read from. It is built only from the documents you accepted.